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Frequently Asked Questions
Q. How many people can come to the chapel and how often?
The Chapel will comfortably accommodate 6 people at any one time but arrangements
can be made for more if required. The chapel is accessible by wheelchair - please
speak to the Funeral Director if vehicular access is likely to be an issue. You can
come back as many times as you like – just make an appointment as before. Viewing
out of normal office hours can be arranged although we do make an additional charge.
Q. Can we provide clothes?
You may provide us with clothing so that your loved one can be dressed. However,
for cremation we are governed by crematorium rules that state that clothing should
be of natural fibres, e.g. cotton, wool etc. and no PVC or copper jewellery. You
may like to provide socks and underwear but shoes and other types of footwear are
not suitable. The Funeral Director can provide additional information.
Alternatively, instead of their own clothes we can provide an approved shroud in
ivory with pink, lilac or black trim.
Q. Can we put things in the coffin?
If you would like to add personal items such as cards please confirm with the Funeral
Director, especially if the funeral is to be cremation. Items that are not approved
for cremation such as glass or plastic will have to be removed before the cremation.
Q. What will they look like?
Normally we expect the deceased to look as though they were asleep. There may be
extenuating circumstances where this is not possible and we may discuss any issues
with you beforehand.
Q. Do you use makeup?
We prefer a natural look and so our policy is not to use makeup unless you specifically
request it. If you would like makeup applied or perhaps hairdressing services a recent
photo would be very useful and an additional charge may be made.
Q. Can I touch them?
Yes, normally you will be able to touch or kiss them. They will be cold to touch.
If it is not possible we will advise you.
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